Frequently asked
Straight answers on how we work, what it costs, and what to expect. Still unsure? Just ask.
What does Jackson Client Solutions do?
We’re a management consulting firm working across five connected disciplines — governance, risk & compliance (GRC); digital accessibility; operations & continuous improvement; technology & AI advisory; and training — under one accountable lead with no vendor hand-offs. The throughline: we find the risk, fix the process, and prove the result with evidence, not opinions.
What does a compliance audit cover?
Our audit is an evidence-based, severity-rated assessment mapped to recognized frameworks — NIST CSF 2.0, SOC 2, ISO 27001:2022, CIS Controls v8, and WCAG 2.2 for accessibility. You get findings you can defend to a board, an auditor, or a contracting officer, plus a fixed-scope plan to fix what matters first.
Do you do ADA and WCAG website accessibility audits?
Yes — in-house. We audit websites, apps, and documents against WCAG 2.1/2.2, ADA Titles II and III, Section 508, and EN 301 549, and deliver a prioritized remediation roadmap your team can actually execute.
Do you work with government contractors?
Yes. Jackson Client Solutions is a Service-Disabled Veteran-Owned Small Business (SDVOSB), woman- and minority-owned, registered in SAM.gov (CAGE 8CM21). We support primes and agencies with GRC, Section 508 accessibility, and AI governance.
What does it cost?
A Smart Ops Audit is a fixed $1,500, and that fee is credited toward your first sprint if you book within 14 days. Sprints run $3,500 to $8,000 depending on complexity, and ongoing retainers are $2,000 to $4,000 per month. Everything is fixed-scope and fixed-price — no hourly meters.
Do I have to start with an audit?
Yes, and it protects you. The audit makes sure we fix the right thing instead of guessing, and because the fee is credited toward your sprint, it effectively pays for itself.
How long does an engagement take?
Sprints run two to four weeks and deliver one clear outcome — a remediation, a live automation, a working dashboard, or a documented process — plus a one-page SOP and a walkthrough. Larger compliance programs are scoped up front.
What’s the difference between AI governance and an AI policy?
An AI policy states what’s allowed; AI governance is the operating system that makes it real — ownership, risk assessment of every process AI touches, controls, and monitoring. We build lightweight AI governance frameworks mapped to NIST CSF 2.0 for organizations that don’t have an enterprise budget.
Do you work remotely or only in the Dallas–Fort Worth area?
Both. We serve the Dallas–Fort Worth metroplex on-site — Tarrant, Dallas, Collin, Denton, and surrounding counties — and work with organizations nationwide remotely.
Is my data and compliance safe?
Yes. We’re GRC-minded by default — we improve your operations without putting your compliance at risk, and we document everything we build so nothing lives only in one person’s head.
Who actually does the work?
You work directly with founder Adriana P. Jackson, MBA — a decorated U.S. Air Force veteran holding ISC2 Certified in Cybersecurity (CC) and CompTIA Security+ certifications — from start to finish. Fixed scope means senior attention, not a junior hand-off.
What does “never automate a broken process” mean?
It’s our core principle: automating a flawed process just produces errors faster. We audit and fix operations first — eliminate steps that shouldn’t exist, document the standard, build the evidence — and only then automate. Lean ops first, automation second, proof always.
Didn't see your question? Email contact@jacksonclientsolutions.net or book a 15-minute intro call.